FPSLREB Decisions

Decision Information

Summary:

Unfair labour practice - Complaint under paragraph 23(1)(a) of the Public Service Staff Relations Act - Subparagraph 8(2)(c)(ii) of the Act - Threat of discharge if grievance proceeded with - Timeliness - the grievor attended an internal grievance hearing on July 20, 1993, dealing with a grievance pertaining to the contents of his personnel file - he alleged that in the course of the hearing the employer's representative, respondent Gee, gave him the "choice" of withdrawing his grievance and resuming his duties or facing discharge proceedings - respondent Gee maintained that he discussed with the complainant his poor attitude and employment history during the grievance hearing but at no time did he suggest to the complainant that he should withdraw his grievance - the employer raised the timeliness of the complaint as it was filed on March 17, 1995 but related to events on July 20, 1993 - the Board heard and considered the testimony of the four persons in attendance at the July 20 grievance hearing - while it may not have been wise for respondent Gee to discuss matters other than the specific grievance at hand during the grievance hearing, the Board concluded that the allegations made by the complainant were unfounded - in view of the Board's finding on the merits, it did not need to address the issue of timeliness. Complaint dismissed.

Decision Content

File: 161-2-763 Public Service Staff Before the Public Service Relations Act Staff Relations Board BETWEEN WALTER G. HASLETT Complainant and LT. COL. WILLIAM F. GEE AND NATIONAL DEFENCE

Respondents RE: Complaint under Section 23 of the Public Service Staff Relations Act

Before: Muriel Korngold Wexler, Deputy Chairperson For the Complainant: Georges Nadeau, Public Service Alliance of Canada For the Respondents: Roger Lafrenière, Counsel Heard at Winnipeg, Manitoba, June 22 and 23 and November 29, 1995.

Decision DECISION Page 1 Mr. Walter G. Haslett has been a civilian employee at the Canadian Forces Base Shilo (CFB Shilo) since 1971. On March 17, 1995, Mr. Haslett filed a complaint under section 23 of the Public Service Staff Relations Act (the Act) whereby he alleged that the respondents violated subparagraph 8(2)(c)(ii) of the Act. Mr. Haslett alleged that during a grievance meeting held on July 20, 1993, respondent Lt. Col. Gee violated section 8 of the Act "by using his position of authority to intimidate [him] by threatening to begin discharge proceedings if [he] proceeded with [his] grievance”.

EVIDENCE Mr. Georges Nadeau, representative Mr. Keith Hillis and the complainant to testify. The respondents were represented by Mr. Roger Lafrenière, counsel, who called respondent Lt. Col. William F. Gee and Mrs. Joyce Heenan as witnesses. In addition, the parties submitted 36 exhibits.

Mr. Haslett testified that he has been employed as a civilian employee at CFB Shilo since September 1971. Mr. Haslett worked as a carpenter in the carpentry shop until 1975 and then, for a period of two years, he became the carpentry shop supervisor (GL-WOW-10-C-3). He was responsible for the maintenance of the “German” buildings at the Base. The Shilo Military Base serves as a training base for NATO. In 1980, his position was upgraded to GL-CO-1-10-C-3 and he became a Construction Inspector until 1991. In October 1991, that shop was disbanded and Mr. Haslett’s position became redundant. Thus, Mr. Haslett was moved to the Contracts Cell as a Contract Inspector effective October 21, 1991 (Exhibits 1 and 2).

Mr. Haslett explained that during the summer of 1993, his immediate supervisor was Master Warrant Officer Larry Boyd. Mr. Boyd supervised three contracts inspectors and his immediate supervisor was Mr. Rob Reisz, a civilian engineer. Major William F. Wawrychuk was Head of the Department and Mr. Reisz’s immediate supervisor. Lt. Col. McLeod was the Base Technical Services Officer whereas Mr. Pierre Boucher was the Base Commander. Respondent Lt. Col. Gee was the Base Administration Officer and Mrs. Joyce Heenan was the Base Civilian Personnel Officer. Mr. Haslett produced three Civilian Performance Review Reports covering the period April 1, 1992 to March 31, 1995 (Exhibits 3, 4 and 5). Mr. Haslett described the circumstances which led to this complaint.

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of Mr. Walter G. Haslett, called

Decision Page 2 In the spring of 1991, Mr. Haslett received a five-day suspension on grounds of insubordination. He presented a grievance against this disciplinary action which he referred to adjudication. The reference to adjudication was scheduled to be heard May 27, 1992, but the grievance was settled the day before the adjudication hearing; the five-day suspension was reduced to two days. Thus, Mr. Haslett was of the impression that his personnel file would be “cleared” as of May 28, 1992. In addition, he testified that he had been advised by his union representative to leave the matter alone until his next performance appraisal due in March or April 1993. When Mr. Haslett received the Civilian Performance Review Report in 1993, he went to look at his personnel file with his union representative and the shop steward, Mr. Keith Hillis. Mrs. Joyce Heenan was present when Mr. Haslett reviewed his personnel file. Mr. Haslett found that his personnel file contained documents that he thought should have been removed. Mr. Haslett discussed with Mrs. Heenan this matter and he flagged the documents he wanted removed from his personnel file. Mrs. Heenan replied that she would discuss it with the appropriate authority. Then, on June 21, 1993, Mr. Haslett received a letter from Mrs. Heenan advising him that there was no reason to remove any further documentation from his personnel file. She confirmed that all direct reference to previous disciplinary action during his tenure with the CFB Shilo had been removed (Exhibit 6). Mr. Haslett declared that he never asked Mr. P. J. Graves, the person who occupied the Base Civilian Personnel Officer position before Mrs. Heenan, to remove the documents in question from his personnel file.

Mr. Haslett was not satisfied with this response. Thus, on July 9, 1993, he presented a grievance (Exhibit 7). Major Wawrychuk was the first step officer; however, the grievance was transmitted directly to Lt. Col. Gee, the second level of the grievance procedure. On July 20, 1993, Lt. Col. Gee held a grievance hearing with respect to this grievance. It is at this meeting that the alleged events occurred. The meeting in question was held in Lt. Col. Gee’s office in the presence of Lt. Col. Gee, Mrs. Heenan, Mr. Hillis and the complainant. The complainant had never met Lt. Col. Gee before so the meeting started with introductions. The complainant and the respondent have different recollections of what transpired and what was said at this meeting. I will, therefore, summarize the testimony of each of the witnesses in attendance at this meeting.

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Decision Page 3 All witnesses do agree on who was present at this meeting but none could remember where Mr. Keith Hillis was seated, including Mr. Hillis himself.

Mr. Haslett testified that the meeting took place at the Base Administrator's office (Lt. Col. Gee's office). Mr. Haslett testified that he recalled 98% of what transpired at that meeting. However, he could not remember how long the meeting lasted and the exact words used by Lt. Col. Gee. According to Mr. Haslett, the meeting started around 10:00 a.m. Lt. Col. Gee introduced himself since Mr. Haslett had never met him before. Then, Lt. Col. Gee proceeded to read Mr. Haslett's grievance and, according to Mr. Haslett, it is then that Lt. Col. Gee said: "Mr. Haslett, you are a problem employee"; that the personnel file was not Mr. Haslett's but management's; that it was up to management to decide which documents should be kept on or removed; and that there were two files on some employees at CFB Shilo. At this point, Mr. Hillis interrupted Lt. Col. Gee and queried about this two-file system. Lt. Col. Gee replied that when the matter in dispute would get to adjudication, the second file would be promptly destroyed. Lt. Col. Gee added that Mr. Haslett's former supervisor might be going to jail and if Mr. Haslett "supported" him, he might end up there too. Then, Lt. Col. Gee went through each document that Mr. Haslett had flagged and wanted removed from his personnel file. Lt. Col. Gee made comments as he reviewed each document. Mr. Haslett declared that Lt. Col. Gee did not want to hear his side of the story. Messrs. Hillis and Haslett were unable to make representations and there was very little discussion on Mr. Haslett's side. Lt. Col. Gee did agree to remove a “couple of documents” from the file and he threw them in the trash. Lt. Col. Gee discussed each document indicating which would stay and which would be removed. Then, about half-way through this review of the documents, Lt. Col. Gee said: "I will make a deal with you. If you sign this waiver form, National Defence Canada would take no further responsibility for your stress at the workplace and the Department would take off from your personnel file any documents you want”. (Mr. Haslett was the only witness who mentioned this). Mr. Haslett added that he tried to talk but Lt. Col. Gee did not let him. They had some discussion after this offer and Mr. Haslett indicated that "the matter was more provincial than federal" and the discussion concerning the documents continued. Lt. Col. Gee told Mr. Haslett that the latter did not need "to explain because the documents were well documented". Lt. Col. Gee remained seated behind his desk throughout this discussion. The others were seated

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Decision Page 4 at a long table attached to the desk; Mrs. Heenan on one side and Mr. Haslett on the other side of this long table.

According to Mr. Haslett at some point of the discussion, Lt. Col. Gee stood up, walked around and sat closer to him. It is then that Lt. Col. Gee said to Mr. Haslett: "I have come closer so you can see the colour of my eyes" as he sat on the chair next to him. Lt. Col. Gee added that he would get a "blast of shit from BCPO" (Mrs. Heenan) and he looked at Mrs. Heenan who nodded back. Lt. Col. Gee continued discussing the documents and making comments. Lt. Col. Gee commented about Mr. Haslett's work performance. Then he said: "Mr. Haslett, you have two choices: drop your grievance and go back to work, or proceed with your grievance and I will start discharge proceedings" ("the choice"). Lt. Col. Gee advised Mr. Haslett to talk it over with his union representative and get back to him as soon as possible with his intentions. The meeting ended with this "choice". (Lt. Col. Gee and Mrs. Heenan declared that this choice was never offered).

When they left the meeting, Messrs. Hillis and Haslett discussed the matter and Mr. Hillis told Mr. Haslett "to drop it". In addition, Mr. Haslett also discussed the matter with Mr. Brian Molsberry, President of the Local, who said: "What will you get out of it, you will be singled out more". Mr. Haslett told Mr. Hillis before he received the grievance reply from Lt. Col. Gee that he wanted to withdraw the grievance. However, Lt. Col. Gee replied to the grievance on July 22, 1993 (Exhibit 8). Mr. Hillis was supposed to advise Lt. Col. Gee of Mr. Haslett's wish to withdraw his grievance. Mr. Hillis never advised Lt. Col. Gee of Mr. Haslett’s intention to withdraw his grievance. Mr. Haslett was further advised that if he wanted to file a complaint on grounds of harassment against Lt. Col. Gee, the local union would support him.

Mr. Haslett declared that on August 11, 1993, he received a two-day suspension from Major Wawrychuk concerning an allegation of harassment by Mr. Boyd (Exhibit 9) and he did not present a grievance against it because he did not want to appear in front of Lt. Col. Gee again.

Later on, in 1993, all civilian personnel at CFB Shilo were invited to an information session on harassment held by the Public Service Commission (PSC). Mr. Denis Lamirande was the person in charge of this session attended by Mr. Haslett. As a result, Mr. Haslett mailed a complaint to Mr. Lamirande. Mr. Haslett could not Public Service Staff Relations Board

Decision Page 5 produce in evidence a copy of this complaint and the date of the filing of this complaint with the PSC was the subject of extensive cross-examination by Mr. Lafrenière. However, Mr. Haslett did submit in evidence Mr. Lamirande's acknowledgment of this complaint dated December 2, 1993 (Exhibit 10). Mr. Lamirande advised Mr. Haslett that he had to take his concerns to his Department first before the PSC Investigations Directorate could investigate his complaint. Mr. Haslett testified that he did not understand this reply so he telephoned Mr. Lamirande who had to explain that he had to pursue his complaint through his Department first.

The date of the letter to Mr. Lamirande became an issue because on November 27, 1993, Mr. Haslett alledgedly uttered threats against Mrs. Heenan for which on December 2, 1993, the employer imposed 11.5 days of suspension (Board file 166-2-25825). Counsel for the respondents submitted that Mr. Haslett presented this complaint because of the November 27, 1993 incident and in light of the seriousness of the infraction. Mr. Haslett denied any connection between these two matters.

On February 1, 1994, Mr. Haslett drafted a departmental complaint and he gave it to his union representative (Exhibits 11 and 13). The employer replied to it on February 3, 1994 (Exhibits 12 and 14). An investigation was conducted by Ms. Judy Krushen, Senior Staff Officer, Air Command, Winnipeg, and the employer replied to the complaint on May 5, 1994 (Exhibit 14). The complaint was dismissed by Col. J.L.H.L.P. Boucher, Base Commander. Then, Mr. Haslett discussed this matter with his union and completed a form for a complaint under section 23 of the Act. He sent it to his “union in Ottawa” in September 1994 (Exhibit 15). The form was eventually redrafted and filed with this Board on March 17, 1995, and is the subject of this decision.

Mr. Haslett received a copy of the Department's investigation report of his complaint and other information relating to the meeting of July 20, 1993 through a request under the Access to Information Act (Exhibits 16 and 17). Exhibit 16 is a memorandum from Ms. Krushen to Lt. Col. Gee asking him to provide examples to substantiate his statement that "he went over all possible examples as to why his behaviour should be modified". Lt. Col. Gee had told Ms. Krushen that he had done

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Decision Page 6 this at the July 20, 1993 meeting. Thus, on April 8, 1994, Lt. Col. Gee replied that to the best of his recollection he referred to the following examples (Exhibit 17):

1 - that he got transferred to Contract Supervisor because he could not work on a crew with others;

2 - that he told the ABCEO to "go shove your truck up your ..." 3 - that the shared use U-Drive did not work out between he and Mr. Abbott for whatever reason

4 - that his performance appraisals all made mention of / or assigned a low rating to his ability to get along with people

5 - that he had submitted a series of grievances that all went to adjudication but that in none of which was his position upheld except for the arbitrary workers compensation claim - was he making frivolous grievances? Was he failing to accept responsibility for his (inappropriate) actions? Did he have difficulty with people in authority?

6 - that he had to learn to get along with people 7 - that he had to ensure he was not becoming an administrative burden

Lt. Col. Gee added that there were possibly more examples because they were reviewing Mr. Haslett's work history and it was at this point that he told Mr. Haslett that he did not need to hear more of his substantiation because it was all very well documented (Exhibit 17). Mr. Haslett did not agree with Lt. Col. Gee's facts. Mr. Haslett explained in response to Exhibit 17 that: (1) it was false to state that he got transferred to the Contract Inspector position because he could not work on a crew with others;

(2) there is an adjudication decision in this regard (but he provided no file number nor reference). [During the presentation of the arguments in this case, this adjudicator learned that this statement resulted in a one-day suspension (Board file 166-2-20738, rendered by Adjudicator T.W. Brown.)]

(3) it is completely false; (4) it is not true even though his personal evaluation reports contain comments to this effect;

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Decision Page 7 (5) Mr. Haslett did not recall raising this at the July 20, 1993 meeting; (6), (7) Lt. Col. Gee did not mention these at the July 20, 1993 meeting. In cross-examination, Mr. Haslett admitted that he had presented various harassment grievances but it was only in November 1993 when Mr. Lamirande conducted the seminar that he became aware of what constituted harassment. Mr. Lafrenière showed Mr. Haslett five documents, some dating back to 1988, concerning a number of grievances filed by Mr. Haslett alleging harassment. Mr. Haslett recognized Exhibit 23, a grievance presented on April 6, 1988, wherein he alleges "intimidation and personal harassment by Cpt. Tracey". Also, on April 6, 1988, Mr. Haslett presented a grievance alleging personal harassment by MWO Henry (Exhibit 22). On June 20, 1988, he presented a third grievance alleging "personal harassment" by management because he had received a written reprimand (Exhibit 21). On March 20, 1990, Mr. Haslett presented a grievance alleging that he was being subjected to harassment because three persons had violated Article M-1 and clause M-1.01 of the Master Agreement (Exhibit 20). On June 7, 1990, Mr. Haslett presented another grievance indicating that management was harassing him (Exhibit 19). Then on April 29, 1991, Mr. Haslett presented a grievance on the grounds that MWO Mills was harassing him (Exhibit 18).

Mr. Haslett declared that it was Mr. Lamirande's session that was the prompting factor in filing his complaint. Mr. Haslett recognized that he had not been harassed in November 1993, but he was going back to the July 20, 1993 meeting. Mr. Haslett could not recall when he prepared his letter to Mr. Lamirande who acknowledged receiving it on December 2, 1993. It was possible that he sent the letter on November 26, 1993, but he was not certain. Mr. Haslett recognized that he received Lt. Col. Gee's letter of November 30, 1993, informing him that he was to attend a meeting to discuss the events of November 27, 1993, when he was alleged to have uttered threats against Mrs. Heenan (Exhibit 24). This allegation resulted in a 11.5-day suspension and is the subject of a reference to adjudication (Board file 166-2-25825) which was heard June 23 and November 29, 1995. Mr. Haslett was adamant that he wrote to Mr. Lamirande before he received the letter of Lt. Col. Gee informing him to attend a meeting concerning alleged threats against Mrs. Heenan (Exhibit 24).

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Decision Page 8 Mr. Haslett declared that at the grievance meeting of July 20, 1993, Lt. Col. Gee finished dealing with the grievance when the meeting ended with "the choice" and then he and Mr. Hillis left the meeting. All through the meeting, the discussion went on concerning the documents Mr. Haslett wanted removed from his personnel file. According to Mr. Haslett, when Lt. Col. Gee got up from his desk and sat beside him he was still dealing with the grievance. The grievance hearing was only over when Messrs. Hillis and Haslett left the meeting. Mr. Haslett added that he and Lt. Col. Gee "understood each other and [they] did raise [their] voices". Mr. Haslett was upset; he could not believe what Lt. Col. Gee was telling him. Mr. Haslett declared that Lt. Col. Gee did not say to him when he sat down next to him that he wanted to discuss his attitude. However, Mr. Haslett added that he was upset and he could not recall very well the discussion. Mr. Haslett remembered Lt. Col. Gee giving him "the choice" twice but he could not recall the exact words. Mr. Haslett declared that Lt. Col. Gee used the expression "discharge proceedings immediately" and not the word "release". Mr. Haslett did not know at the time what was on his personnel file to warrant his discharge.

Mr. Haslett indicated that Exhibit 13, a document he prepared and dated February 4, 1994, reflects what Lt. Col. Gee said at the July 20, 1993 meeting which he (Mr. Haslett) considered to be offensive:

1. A known fact that I was a problem employee. 2. Moving to seat (sic) beside me so that I could see the colour of his eyes.

3. That my former supervisor may be going to jail and that if I wanted to support him that I could end up there too.

4. Said that there were two files on everybody and if it came to an adjudication they would be destroyed immediately.

5. Said that the B.C.P.O. (Joyce) would probably give him a blast for what he had said after we would leave the grievance hearing.

6. Said he did not want to hear my side of the story that it was very well documented.

7. That I had two choices either withdraw the grievance or that he would start discharge proceeding immediately at that point my right to grieve was taken away from me.

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Decision Page 9 8. Said that I should talk it over with my union representitive (sic) and let him know the outcome as he was serious.

Mr. Haslett could not recall saying anything at the July 20, 1993 meeting when Lt. Col. Gee mentioned twice "the choice". Mr. Haslett added that Lt. Col. Gee said it a first time five minutes into the meeting and then some 20 minutes later just before he and Mr. Hillis left the meeting. Mr. Haslett explained that during this meeting he felt abused by Lt. Col. Gee. Mr. Haslett felt that he was "nothing" and he should not even be there. Mr. Haslett denied that Lt. Col. Gee said to him to "clean up his act" or he would start release proceedings. During cross-examination, Mr. Haslett recalled his meeting with Ms. Krushen on March 29, 1994. Mr. Lafrenière submitted in evidence the notes of Mr. Haslett's interview with Ms. Krushen of that day (Exhibit 25). Ms. Krushen took notes of the meeting and Mr. Haslett read them and signed the document on April 8, 1994 (Exhibit 25). Mr. Haslett declared that he read and signed the document but he did not pay too much attention to it. In Exhibit 25, Mr. Haslett indicated that "Lt. Col. Gee mentioned twice during the conversation that [he] had two choices, that [he] had to clean up [his] act". However, during his cross-examination, Mr. Haslett testified that these were not his words, that Lt. Col. Gee was serious concerning "the choice" and that he was going to discharge him if he proceeded with the grievance. Mr. Haslett disputed a number of the statements he gave to Ms. Krushen on March 29, 1994 and which are reproduced in Exhibit 25. He indicated that he did not want to say in front of Ms. Krushen "blast of shit" so he told her that Lt. Col. Gee said "I will probably get into trouble and I will wear it" when he was about to move to sit next to him. Mr. Haslett told Ms. Krushen that the date of his letter to Mr. Lamirande was November 26, 1993. However, in cross-examination, Mr. Haslett said that he could not recall where he got this date and that the letter had been written at work on a Friday and mailed on a Saturday. Mr. Haslett told Ms. Krushen that the July 20, 1993 meeting lasted 10 to 15 minutes but that he offered this because when "[he] left the meeting, [he] was confused". But during the adjudication hearing, he indicated that the meeting had lasted 30 to 35 minutes maximum but he could not be certain, it could also have lasted 10, 15 or 30 minutes.

At the time of the grievance hearing on July 20, 1993, Mr. Haslett was aware that he was the subject of a harassment complaint filed by a co-worker (Mr. Abbott). Public Service Staff Relations Board

Decision Page 10 Mr. Haslett did not consider Lt. Col. Gee's discussion of July 20, 1993 referring to his former supervisor as "counselling". He interpreted this discussion as a threat and as part of the grievance hearing. According to Mr. Haslett, Lt. Col. Gee did not discuss the reasons why he was considered to be a problem employee or his previous record.

Mr. Haslett explained that the documents he wanted removed from his personnel file were not letters of discipline or counselling. It was a coincidence that he made the request to Mrs. Heenan, the newly arrived BCPO, and not to Mr. Graves. Mr. Haslett indicated that "[he] abandoned [his] grievance because [he] did not want to lose [his] job". In examination-in-chief he testified that he told Mr. Hillis that he wanted to withdraw the grievance and he expected Mr. Hillis to advise Lt. Col. Gee of this. However, in cross-examination, he declared that he abandoned his grievance. Mr. Haslett pointed out that the Performance Evaluation Report for the period December 1, 1989 to December 1, 1990 (Exhibit 26) is one of the documents he wanted Lt. Col. Gee and Mrs. Heenan to remove from his personnel file. Mr. Haslett considers this document to be of a disciplinary nature and after two years it should have been removed. The employer does not agree with Mr. Haslett's view of Exhibit 26. This document indicates that:

Mr. Haslett's supervisors have presented an accurate and fair assessment of his performance over the reporting period. He experienced difficulty in dealing with personnel, particularly his superiors as evidenced by the fact that the Prod O was required to complete this PER as Mr. Haslett's supervisor due to his refusal to deal with his immediate supervisor, the Prod Supt. During the reporting period, Mr. Haslett was provided written counselling over poor leadership and supervisory skills, poor work relations, failure to accept managerial direction and failure to accept constructive criticism. An improvement in his work performance is required.

During this period, Mr. Haslett had been supervised by Captain M.H. Congdon (nine months) and MWO D.R. Mills (18 months). His overall performance was assessed two out of five. Mr. Haslett recognized that he has been "counseled" by management and received letters concerning alleged problems. In his opinion, however, he does not have difficulty understanding people, getting along with fellow employees or with his relations with co-workers. Moreover, he never met any of his

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Decision Page 11 supervisors concerning "counselling and his relations with co-workers". As far as he is concerned, the July 20, 1993 meeting was a grievance hearing and not "counselling".

Mr. Haslett added that the letter from Mr. P.J. Graves to Mr. J.W. Blair, President of UNDE, Local 704, dated August 10, 1990, should also have been removed from his personnel file. This letter is entitled "Denial of Injury-on-duty Leave - Mr. Walter G. Haslett" (Exhibit 27). It is a reply to Mr. Blair's query as to the meaning of the words "willful misconduct" and the reasons for the employer's denial of the injury-on-duty leave. Mr. Graves referred to the relevant provisions of the PSAC Master Agreement where an employee is disqualified of the benefit when the accident is caused by the employee's willful misconduct. It seems that on May 24, 1988, Mr. Haslett had been found guilty of harassing one of his subordinate workers and he was given a letter of reprimand for this behaviour. Then, Mr. Haslett presented a grievance on May 25, 1988 contesting this disciplinary action and he remained absent from work for the next one and one-half years. Six weeks of this period of absence were the subject of the request for injury-on-duty leave. The employer accepted the claim that Mr. Haslett suffered from stress from what he perceived as management's actions (the letter of reprimand and temporarily assigning him to another position) but the Workers Compensation Board denied his claim in the summer of 1988 and the employer considered that he was disqualified from such leave because in its view Mr. Haslett's stress came about as a result of his emotional over-reaction and indignation to what he perceived as management's abuse of authority (the letter of reprimand and the temporary re-assignment, Exhibit 27). Mr. Haslett testified that he considers this document (Exhibit 27) inappropriate even though it is a reply to his union representative's query.

Mr. Haslett declared that it was not possible that he misunderstood the statements of Lt. Col. Gee during the meeting of July 20, 1993. Moreover, he did not react to Lt. Col. Gee's comments but he did repeat later to Mr. Brian Molsberry what Lt. Col. Gee had said at this meeting. (Mr. Molsberry was not called to testify). Mr. Haslett reviewed Exhibit 17, the examples Lt. Col. Gee provided to Ms. Krushen on April 8, 1994, and pointed out that he did not think that Lt. Col. Gee broached the subject that Mr. Haslett had to learn to get along with people and that he had to ensure that he was not becoming an administrative burden (paragraphs 6 and 7 of Exhibit 17). Mr. Haslett added that it was not possible that he was not paying Public Service Staff Relations Board

Decision Page 12 attention during the meeting of July 20, 1993. In addition, he was not pursuing this section 23 complaint as a result of the imposition of the 11.5 days of suspension without pay imposed by Lt. Col. Gee or the two-day suspension of August 1993.

Mr. Keith Hillis has been employed as Chief Fire Inspector at CFB Shilo since March 1970. In July 1993, he was the First Vice-President of UNDE, Local 50704. He recalled attending the meeting of July 20, 1993. He did write some notes during and after the meeting when he got back to his office. These handwritten notes were produced as Exhibit 29. These notes are undated and sketchy. They do not indicate who made the statements. The notes are written with three different pens, the first two portions in different shades of blue and the last in red. Mr. Hillis did not indicate when these last three remarks had been written. Thus, these notes do not assist in establishing whether Lt. Col. Gee did make the alleged statement at this meeting. According to Mr. Hillis, Lt. Col. Gee told them at this meeting that he maintained his own files on "everybody" and that he "would destroy all files outside those kept on the personnel file". Mr. Hillis' view was that the employer should keep only one file per employee, the civilian personnel file. Thus, he took up this issue with Lt. Col. Gee during this meeting. Mr. Hillis recalled Lt. Col. Gee saying that "BCPO (Mrs. Heenan) would likely give him shit after the meeting because of the statements he made, such as the reference to various sets of files". Then, towards the end of the meeting, as they were leaving, Lt. Col. Gee told Mr. Haslett that if he proceeded with his grievance there would be paperwork started for his release. Mr. Hillis explained that during the meeting, the discussion degenerated at times and references were made to altercations between Mr. Haslett and other individuals and that Mr. Haslett was under investigation for harassing a co-worker. Mr. Hillis recalled also Lt. Col. Gee mentioning that another individual would probably go to jail and asking Mr. Haslett if he wanted to follow him. Lt. Col. Gee reviewed Mr. Haslett's personnel file and he did address him (Mr. Haslett) as a problem employee, that he had problems with his supervisors, managers, subordinates and fellow employees. Mr. Hillis remembered Lt. Col. Gee moving around his office and sitting right in front of Mr. Haslett. Mr. Hillis was not sure of the full intent of this move. Mr. Hillis explained that he did not react to Lt. Col. Gee's statement giving Mr. Haslett "the choice" to withdraw his grievance or else he would be released because he said he wanted to talk it over with Mr. Haslett and then decide. Lt. Col. Gee wanted Mr. Haslett to discuss "the choice" with Mr. Hillis and then let him know. Public Service Staff Relations Board

Decision Page 13 Mr. Hillis declared that when they left the meeting, Mr. Haslett was shaking and scared. He indicated to Mr. Hillis that he had no choice but to abandon the grievance. It was his decision; Mr. Haslett knew that he had the right to grieve. Thus, Mr. Hillis discussed this matter and a possible section 23 complaint with Mr. Willie Yaworski, Second Vice-President of the Local, and Mr. Brian Molsberry, but there was no direction given as to what to do. Mr. Hillis was also interviewed by Ms. Krushen as to what was said and what transpired at this July 20, 1993 meeting.

In cross-examination, Mr. Hillis recognized that his recollection of the meeting had faded over time. He could not say how long the meeting had lasted; maybe 30 or 45 minutes. Mr. Hillis commented that the discussion during this meeting was mostly one-sided by Lt. Col. Gee. Messrs. Hillis and Haslett had a list of documents they wanted removed but Lt. Col. Gee took only one document out of the file and threw it in the garbage at his desk. According to Mr. Hillis, Lt. Col. Gee stayed behind his desk all through the discussion of the documents. Mr. Hillis realized that Lt. Col. Gee would not remove any further documents and it is at this point that he got up and the discussion changed. Mr. Hillis was not sure when Lt. Col. Gee said to Mr. Haslett that he was a problem employee because the discussion concerned the grievance file and other files and documents. According to Mr. Hillis, Lt. Col. Gee made the threat ("the choice") only once and that was towards the end of the meeting. Mr. Hillis could not recall Lt. Col. Gee saying to Mr. Haslett to clean up his act but he did state that he had to improve his attitude. It is also possible that he did say that a failure to do so would result in his release.

Mr. Hillis did not recall being present when Mr. Haslett went to Mrs. Heenan to ask for the removal of documents from his personnel file. Mr. Hillis remembered seeing Mrs. Heenan for the first time on July 20, 1993. Mr. Hillis had the impression at the July 20, 1993 meeting that Mr. Haslett was surprised to learn that he was the subject of a harassment investigation. Mr. Hillis added that Mr. Haslett had trouble understanding why he was considered by Lt. Col. Gee to have problems. He did not accept what was said. He did not consider himself to be a problem. On April 12, 1994, Mr. Hillis signed a document concerning the interview he had with Ms. Krushen on March 29, 1994 (Exhibit 30).

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Decision Page 14 Mr. Hillis testified that he could not repeat verbatim what Lt. Col. Gee had said at the meeting of July 20, 1993 and what his intention was when he gave "the choice". Mr. Hillis interpreted this statement as an order to abandon the grievance. Lt. Col. Gee was of the opinion that Mr. Haslett was a problem. They never quit dealing with the grievance during the meeting of July 20, 1993. Mr. Hillis could not recall reacting and saying anything in response to Lt. Col. Gee's statement of "the choice". Mr. Hillis could not remember if Lt. Col. Gee used the word release or the word discharge.

When, during the adjudication hearing, Mr. Hillis reviewed Exhibit 28 (Mr. Haslett's handwritten notes as to what Lt. Col. Gee said at the July 20, 1993 meeting) at the request of Mr. Lafrenière, he indicated that:

1. Lt. Col. Gee did say that: "A known fact that I was a problem employee".

2. He could not recall Lt. Col. Gee "moving to seat (sic) beside me so that I could see the colour of his eyes".

3. He did recall Lt. Col. Gee saying that Mr. Haslett's "former supervisor was going to jail and that if I wanted to support him that I could end up there too".

4. He also remembered Lt. Col. Gee saying that "the BCPO (Joyce) would probably give him a blast for what he had said after he would leave the meeting".

5. Mr. Hillis could not recall the statement that Lt. Col. Gee "did not want to hear [Mr. Haslett's] side of the story that it was very well documented".

6. Mr. Hillis recalled the choice and saying release or discharge but he did not remember Lt. Col. Gee saying that he had "two choices".

7. Mr. Hillis confirmed that Lt. Col. Gee said to "talk it over" with his union representative but he could not recall saying and "to report back to him".

Mr. Hillis never reported back to Lt. Col. Gee the decision to abandon the grievance. At 11:00 a.m. on the morning of June 23, 1995, Mr. Lafrenière produced a copy of Mr. Haslett's complaint letter to Mr. Lamirande dated November 26, 1993 (Exhibit 31). As a consequence, Mr. Haslett was recalled and cross-examined on this Public Service Staff Relations Board

Decision Page 15 document. He recognized it. He testified that he wrote it without anyone's assistance. He could not recall when exactly he wrote it on November 26, 1993. All that he remembered was that it was written before November 27, 1993 and mailed before December 2, 1993. On November 30, 1993, he was advised to attend a disciplinary hearing concerning threats he allegedly had made on Saturday, November 27, 1993 (Exhibit 24). Mr. Haslett testified that the first time he heard he was the subject of a harassment complaint was when Mrs. Heenan told him this when he went to see her to peruse his personnel file and request the removal of some documents. The interview concerning this harassment complaint against him was held on July 13, 1993, and for which he received a two-day suspension. Mr. Haslett did not relate Lt. Col. Gee's reference to his former supervisor going to jail to the harassment complaint. Mr. Haslett did not reply clearly when Mr. Lafrenière asked him whether Mr. Hillis was wrong when he testified that he had been surprised at learning of the harassment complaint. Mr. Haslett replied that "Mr. Hillis could have been both right and wrong".

Lt. Col. William F. Gee testified that he was the Chief of Staff, Alberta District, in Calgary, Alberta. In 1993, he became the Base Administration Officer for CFB Shilo. He arrived at CFB Shilo on April 7, 1992. He has been with National Defence for 32 years. He has been in command positions since 1968 but this was the first time he occupied the position of Base Administration Officer and that all personnel issues were his responsibility. He was responsible for 375 employees. He had been a step in the grievance procedure before 1993 but for the military. He had dealt with civilian grievances before July 20, 1993 but this grievance hearing was the first one involving Mr. Haslett. Lt. Col. Gee added that he had never met Mr. Haslett in person before the July 20, 1993 meeting. On June 15, 1993, Mrs. Heenan took over the Base Civilian Personnel Officer position from Mr. Graves, who had retired. In the summer of 1992, Mrs. Heenan had worked for Mr. Graves and they both briefed Lt. Col. Gee with respect to Mr. Haslett. In early June 1993, Mr. Graves came to Lt. Col. Gee's office and informed him that Mr. Haslett had requested to strip his personnel file of several documents. Mr. Graves described Mr. Haslett's case and history to Lt. Col. Gee. Mr. Graves told him that Mr. Haslett was a difficult employee. The thrust of Mr. Graves' advice was that they should not lose a trail of incidents involving Mr. Haslett and he discussed some of these incidents trying to give an overall context in relation to Mr. Haslett's previous dealings with the BCPO. Mr. Graves suggested to Public Service Staff Relations Board

Decision Page 16 Lt. Col. Gee that he look at the adjudication decisions and harassment complaints involving Mr. Haslett. Mr. Graves' impression was that Mr. Haslett's grievances and complaints were frivolous.

Lt. Col. Gee explained that he came from a purely military background. He added that National Defence had not adopted total quality management whereas on the army side, they were all a team. Lt. Col. Gee did not want to leave the impression that he was being led by the nose. He had the impression that on the civilian side managers dealt with the administration but the BCPO dealt with all the civilian personnel problems. Lt. Col. Gee wanted the managers to be in charge.

According to Lt. Col. Gee, Mrs. Heenan advised him that Mr. Haslett had made a formal request (grievance) to remove documents from his personnel file and she showed him a list of documents that Mr. Haslett wanted removed. Mrs. Heenan referred Lt. Col. Gee to the various adjudication decisions. Mrs. Heenan recommended that Mr. Haslett's request be denied. She convinced Lt. Col. Gee of the validity of this decision by providing him with Mr. Haslett's personnel file. Lt. Col. Gee reviewed Mr. Haslett's file during the weekend prior to July 20, 1993.

Lt. Col. Gee's recollection of what was said at the meeting of July 20, 1993 was the following. Mr. Haslett was seated at the end of the table with Mr. Hillis seated to his left. However, he also remembered seeing him on the other side next to Mrs. Heenan (Exhibit 32). Lt. Col. Gee already knew Mr. Hillis so he introduced himself to Mr. Haslett. Lt. Col. Gee sat in the chair behind his desk. He described this chair as the power chair and this is where he conducts hearings.

Lt. Col. Gee explained that he started by reviewing the grievance and proceeded to examine each document in detail. Messrs. Hillis and Haslett made numerous representations. Lt. Col. Gee estimated that the review of each document took about seven or eight minutes. Thus, he calculated that the discussion on the documents lasted some 20 minutes. They discussed the background surrounding each document. Lt. Col. Gee declared that it was a 50/50 discussion between him and Messrs. Hillis and Haslett. They discussed each document.

It was Lt. Col. Gee's opinion that the purpose of the grievance hearing was to explain the employer's position. Thus, he tried to be restrained, non aggressive, and

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Decision Page 17 factual with respect to each document. Lt. Col. Gee felt that Mr. Haslett had an agenda, in particular concerning two performance evaluation reports he kept rebutting. Lt. Col. Gee had difficulty keeping Mr. Haslett on track; Mr. Haslett was trying to change the focus of the discussion. Moreover, Mr. Hillis also had his own agenda.

Lt. Col. Gee rendered his initial decision after the examination of each document and then a final decision at the end of the review of all the documents. Lt. Col. Gee agreed to remove one document (Exhibit 27). In the meantime, Mrs. Heenan took careful notes with respect to the decision on each document. Lt. Col. Gee testified that at the end of the 20 minutes concerning this discussion, he stated categorically that the hearing was concluded. He then stood up and walked around to the open end of his desk. Since he had not planned on holding a counselling meeting, he stated that he had not discussed "this" with Mrs. Heenan when he said to Mr. Haslett: "Walter, I am probably going to get a blast for what I am going to do now from BCPO". Lt. Col. Gee proceeded to the chair next to Mr. Haslett and added: "Walter, I am very serious, I do not deny that. See the colour of my eyes". This is an expression Lt. Col. Gee uses. He meant that he was serious and he wanted to talk to Mr. Haslett.

The reason Lt. Col. Gee moved to sit next to Mr. Haslett was to abandon his position of power. He wanted to change the tenor of the discussions and capture the complainant's attention. It is then that his opening phrase was: "Walter, you have got lots of problems". At that particular time, there was a harassment complaint lodged by Mr. Charlie Abbott, a co-worker of Mr. Haslett.

Lt. Col. Gee declared that he did not state what is alleged by Mr. Haslett in Exhibit 13, paragraphs 1, 2, 4 and 7. However, he did say something similar to paragraph 3 and he confirmed saying paragraphs 5 and 6. Lt. Col. Gee testified that during the grievance hearing (the first 20 minutes of this meeting), he did not make any accusatory statements such as Mr. Haslett being a problem employee. However, it is possible that halfway through the documents and during the explanations on the documents he may have said that Mr. Haslett had been reported as being a problem employee. Concerning the third paragraph, "that Mr. Haslett's supervisor might be going to jail and that if he wanted to support him he could end up there too",

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Decision Page 18 Lt. Col. Gee explained that this statement was made in the counselling session after he had just indicated to Mr. Haslett that he had a lot of trouble getting along with people. Lt. Col. Gee pointed out that there were a series of performance evaluation reports mentioning this. In addition, there were six or seven harassment complaints (Exhibits 18 to 23) which had all been denied by the employer. Mr. Haslett told Lt. Col. Gee that everybody liked him in the shop. That is when Lt. Col. Gee mentioned the supervisor who was under investigation. At the time there was an indication that Mr. Haslett may have been involved in criminal activity and there was a probability of going to jail. Lt. Col. Gee mentioned this to Mr. Haslett because he did not want him to say anything that might incriminate him.

According to Lt. Col. Gee, it was Mr. Hillis who said that "there were two files on everybody and if it came to an adjudication they would be destroyed immediately". Lt. Col. Gee and Mr. Hillis had been discussing since before this meeting the right of management to keep records. Lt. Col. Gee indicated that he insisted that senior managers keep good notes. Mr. Hillis had had a long-standing contention that the Department kept shadow files.

Lt. Col. Gee declared that with respect to paragraph 5 of Exhibit 13, he used the words "give him a blast" when he said how the BCPO would react. He explained that he said this because BCPO views matters formally and has an adversarial approach. However, in the military the approach is like in a family, where this adversarial approach is dysfunctional. Lt. Col. Gee denies having said what is reported by Mr. Haslett in paragraphs 7 and 8 of Exhibit 13. Mr. Haslett was arguing every document. He wanted to re-argue issues and disputes that had already been the subject of adjudication decisions and complaints. So, Lt. Col. Gee said to Mr. Haslett: "Walter, you have lots problems. I don't want to rehear it [these matters], it is well documented...". Mr. Haslett's grievances had been denied and there were adjudications and complaints attesting to this. Lt. Col. Gee was adamant in his denial that he never threatened Mr. Haslett with the loss of his employment if he pursued his grievance.

Lt. Col. Gee testified that it was impossible for him to have made such a statement (Mr. Haslett's alleged "choice"). Lt. Col. Gee explained that he was trying to convey to Mr. Haslett that he had to look at the situation "in a bigger picture"; "that he had to get along with people"; "to start flying his ship straight". Lt. Col. Gee added

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Decision Page 19 that this was his first meeting with Mr. Haslett. He was exasperated so he said to him: "If you continue like this, you will not be able to maintain your employment with the Department". Lt. Col. Gee declared that he did not link the possible termination of his employment with the grievance. Moreover, this statement was made in the last two minutes of the overall meeting. Lt. Col. Gee insisted that at no time did he indicate to Messrs. Haslett and Hillis that there would be repercussions if Mr. Haslett continued with his grievance. Lt. Col. Gee explained that the statement advising Mr. Haslett to talk it over with his union representative (paragraph 8 of Exhibit 13) followed immediately after his advice to improve his interpersonal relationships or he might face the termination of his employment. Lt. Col. Gee was referring to his general conduct. He told Mr. Haslett that "it was imperative to convince senior management of the Base (CFB Shilo) of his goodwill or desire to change and to talk it over with his union representative and to let him know what he had decided". The meeting ended with this statement. Lt. Col. Gee added that they never came back on this last issue.

Lt. Col. Gee testified that on January 14, 1994, it was the first time he became aware of Mr. Haslett's allegations as expressed in Exhibit 13. On that date, Mr. Haslett had been asked for the particulars of the complaint against him on grounds of harassment. Lt. Col. Gee was asked to apologize for what had been said at the July 20, 1993 meeting. Lt. Col. Gee was not clear as to the reasons why Mr. Haslett requested the apology and thus he did not apologize. The allegations came to light when on December 2, 1993 Mr. Haslett was disciplined (11.5 days of suspension without pay) for threatening Mrs. Heenan on November 27, 1993 (Exhibit 33). Mr. Haslett presented a grievance against this suspension (Board file 166-2-25825) and a "hearing" with the Department took place in January 1994. It is at that hearing that Lt. Col. Gee heard for the first time Mr. Haslett's allegations. Lt. Col. Gee testified that prior to the imposition of the 11.5-day suspension (December 2, 1993) he was not aware of any complaint from Mr. Haslett that he had been harassed by him. Lt. Col. Gee did reply to the grievance concerning the removal of documents (Exhibit 8). The reply was drafted by "BCPO" (Mrs. Heenan's office) and Lt. Col. Gee insisted on including the paragraph summarizing the discussion that had taken place on July 20, 1993. This paragraph reads exactly as follows:

Mr. Haslett it appears you have no regard for management, its legitimate authority to management, or for building team spirit in working with other employees. This unacceptable

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Decision Page 20 behaviour will have to cease if you wish to continue your employment in the Public Service.

Lt. Col. Gee recognized that a counselling session is a form of discipline and he had given no notice that he was going to hold a counselling session on July 20, 1993. Essentially, Lt. Col. Gee does not believe in an adversarial process. In his opinion, it is not the most effective way of resolving problems. Prior to that meeting, Lt. Col. Gee had not made up his mind concerning Mr. Haslett's behaviour and whether he was a problem employee. It is only during the meeting that he realized and became convinced that Mr. Haslett was a problem employee. Lt. Col. Gee added that during the meeting of July 20, 1993, he did not characterize part of the meeting as a counselling session and he did not use the word counselling. However, this counselling did occur. Lt. Col. Gee saw the meeting of July 20, 1993 as an attempt to help an employee see the facts as they were seen by senior management (Lt. Col. Gee and the Base Commander).

As a responsible manager, he could not overlook a situation that required a remedy. This is the reason why he decided to talk to Mr. Haslett and he said that he was going to get a blast from Mrs. Heenan. He had decided not to follow the rigourness of BCPO. The situation Lt. Col. Gee referred to was Mr. Haslett's continuous friction, his inability to work with people and his poor interpersonal relationships with superiors, co-workers and subordinates. Lt. Col. Gee attempted to explain to Mr. Haslett that it appeared that his grievances seemed very close to frivolous and vexatious because they had all been denied. There was a pattern to Mr. Haslett's allegations. Lt. Col. Gee was influenced somewhat by Mr. Percy J. Graves' opinion of Mr. Haslett who had lived through the events and past grievances. Mr. Graves had been the BCPO at CFB Shilo until June 1993.

Lt. Col. Gee described his interview with Ms. Krushen and the examples of Mr. Haslett's unsatisfactory behaviour he provided to her (Exhibit 17). Lt. Col. Gee had obtained these examples from Mr. Haslett's files (disciplinary and adjudications as well as his performance evaluation reports). Lt. Col. Gee concluded from these files and his discussions with Mr. Graves and Mrs. Heenan that Mr. Haslett had difficulty working with other employees and his supervisors. During the July 20, 1993 meeting, Lt. Col. Gee could not understand the thrust of Mr. Haslett's interventions and his changes of focus. Thus, Lt. Col. Gee came to have a sense of distrust of his motives. Public Service Staff Relations Board

Decision Page 21 Lt. Col. Gee came to realize that Mr. Haslett reacted badly every time management rendered a decision and he disagreed when management had a legitimate right to manage.

Mrs. Joyce Heenan testified on November 29, 1995. Mrs. Heenan stated that she had been the Assistant Base Civilian Personnel Officer (Assistant BCPO) at CFB Shilo from July 1992 to June 1993, at which time she became the BCPO. Prior to July 1992, Mrs. Heenan was a personnel officer in Trenton and from 1986 to 1990, she had been the assistant BCPO at CFB Shilo. During the period July 1992 to June 1993, Mrs. Heenan's supervisor was Mr. Percy J. Graves. She became familiar with Mr. Haslett's situation during that time because her primary function was staffing and recruitment and, also from 1986 to 1990, when there had been a number of staff relations matters involving Mr. Haslett. She confirmed that Mr. Haslett had a history of having difficulty working with co-workers, subordinates and supervisors.

Mrs. Heenan declared that the week before June 15, 1993, Mr. Haslett presented a written request to review his personnel file. The meeting to review his file took place on June 15, 1993, in the presence of Mrs. Heenan, Ms. Linda Mawson (a pay clerk), Mr. Hillis and Mr. Haslett. Prior to the meeting of June 15, 1993, Mrs. Heenan had had no personal involvement with Mr. Haslett. There were 14 documents that Mr. Haslett specifically wanted removed. Mrs. Heenan expressed her opinion that these documents should stay on the file; however, she promised nevertheless to review the documents again and the Department's policy in this regard. In addition, Mrs. Heenan discussed the matter with Mr. Ian Hamelin, Senior Staff Relations Officer for the Region, National Defence. Mr. Hamelin concurred with the decision to deny Mr. Haslett's request. Thus, Mrs. Heenan wrote Exhibit 6 on June 21, 1993, denying the request. Mrs. Heenan described the documents Mr. Haslett wanted removed. They consisted of performance evaluation reports, documentation relating to an injury-on-duty claim, documents pertaining to a training program (Exhibits 34 and 35), etc.

Moreover, in June 1993, Mr. Charlie Abbott, a co-worker of Mr. Haslett and a subordinate to Master Warrant Officer Boyd, had filed a grievance alleging harassment by Messrs. Haslett and Boyd. At the time of the June 15, 1993 meeting, the Abbott

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Decision Page 22 grievance had just been presented and the employer was in the process of assigning an investigator and advising the parties involved of this.

Thus, at the beginning of the meeting of June 15, 1993, Mr. Haslett started by being very pleasant but as soon as there was a disagreement on the removal of the documents, he became very irritable, he raised his voice and his face became very red. Mrs. Heenan had done nothing to provoke this reaction. She also informed Mr. Haslett of the Abbott grievance which he was not aware of. Mr. Haslett's reaction to the discussion on the documents was such that Mrs. Heenan ended the meeting.

Captain John Snyder, the investigator, completed his report on the Abbott grievance and handed it to Lt. Col. Gee on July 16, 1993. The conclusion of Cpt. Snyder was that Mr. Haslett had harassed Mr. Abbott. Mr. Haslett received a two-day suspension as a result.

Mrs. Heenan explained that she met Lt. Col. Gee five or six days before July 20, 1993, to discuss Mr. Haslett's grievance on the removal of the documents. They reviewed the documents. The grievance hearing took place on July 20, 1993 and Mrs. Heenan's recollection of what was said at this meeting is as follows. She added that her recollection as to Lt. Col. Gee's statements concerning Exhibit 13 was very clear.

Mrs. Heenan assessed that the meeting had lasted from one-half to one hour. She confirmed that at the start of the meeting Lt. Col. Gee was seated behind his desk (Exhibit 32) and the other three people present were seated around a small "conference table" attached to this desk. Mr. Haslett was on one side of this conference table and Mrs. Heenan on the other side. However, Mrs. Heenan could also not recall where Mr. Hillis was seated. Lt. Col. Gee opened the meeting by referring to the grievance (Exhibit 7) and then went through each flagged document. He explained each document and why it could not be removed from the personnel file. Mr. Haslett and Lt. Col. Gee discussed each document.

For the greater part of this discussion, there was a frank exchange and the meeting was very civil. Lt. Col. Gee agreed to remove one document and he threw it into the garbage. Then, Lt. Col. Gee stated that he was satisfied that all other documents should remain on the file and he closed the personnel file. This

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Decision Page 23 discussion took about 15 minutes. It is then that Lt. Col. Gee said to Mr. Haslett that, in reviewing his personnel file, he had become very concerned about the behaviour and attitude noted on various of the documents. Lt. Col. Gee had become so concerned that he had asked Mrs. Heenan to obtain the adjudication decisions which he then reviewed (Board files 166-2-20616, 166-2-20737 and 166-2-20738). Lt. Col. Gee added that he wanted to take this opportunity to talk to him about his work performance. He then stood up, walked around his desk and sat next to Mr. Haslett. He did say that "Mrs. Heenan would give him a blast for what he was about to say". When Lt. Col. Gee sat down next to Mr. Haslett, he said to him that he appeared to have a lot of problems, to which Mr. Haslett replied: "Are you calling me a problem employee?" Lt. Col. Gee responded that the way Mr. Haslett dealt with people at the worksite and with his superiors, was not acceptable and that it could not continue. He said: "Walter, this is serious, you have got to understand that I will not tolerate such type of behaviour in the worksite." During this discussion, the tone of voice and Lt. Col. Gee's demeanour was calm. He used an even tone. However, Mr. Haslett "reacted" as the meeting progressed and as Lt. Col. Gee made statements. Mr. Haslett became very defensive and his voice became loud. As Mr. Haslett's voice became louder, so did Lt. Col. Gee's. Lt. Col. Gee talked about a couple of specific cases in general terms as an example of improper behaviour. Mr. Haslett interrupted and tried to explain the reason why he had acted that way. However, Lt. Col. Gee replied that he did not want to get into specific details of the individual cases, that they were well documented; that it was the general attitude that he had displayed towards management that was not acceptable. Lt. Col. Gee then started to talk to Mr. Haslett about the present, referring to what was currently going on in Construction Engineering. He spoke about the investigation taking place and that Mr. Haslett's close friend, Sergeant Major (and everybody knew he was referring to MWO Boyd) might be going to jail and he strongly suggested that Mr. Haslett take a good look at himself and his activities.

Mrs. Heenan explained that, at that time, there were two investigations going on. The first one concerned Mr. Abbott's grievance and the second one resulted when Captain Snyder's investigation found certain activities which became the subject of a military police investigation (inappropriate use of alcohol on the premises, gifts of alcohol, and purchases and resale of equipment from contractors by contract

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Decision Page 24 inspectors). Messrs. Boyd and Haslett were the subject of the military police investigation.

Mrs. Heenan explained further that in the Department of National Defence and, particularly, in the military, the phrase "to go to jail" is often used because the military have their own penal system and "they" literally go to jail. It is a common phrase, especially at the officer level. According to Mrs. Heenan, Lt. Col. Gee was cautioning Mr. Haslett. He indicated that he would not be as tolerant as the previous administration. Mrs. Heenan and Lt. Col. Gee had had discussions prior to the July 20, 1993 meeting about this and his intention to talk to Mr. Haslett. Lt. Col. Gee was concerned that Mr. Haslett's behaviour, for which he had been counseled and disciplined in the past, could come up again. They discussed what the employer could do to make Mr. Haslett understand that he could not threaten people as he does. In the past, Mr. Haslett's behaviour had become so intolerable that it seemed that termination might be the only option the employer had. This is the reason why Lt. Col. Gee told Mr. Haslett that if his behaviour continued he would proceed to terminate his employment with National Defence.

Mrs. Heenan reviewed Mr. Haslett's allegations as contained in his complaint (Exhibits 13 and 15). She testified that Lt. Col. Gee said that Mr. Haslett had a lot of problems and it was Mr. Haslett who replied: "Are you calling me a problem employee? " It was not Lt. Col. Gee who used those words. Lt. Col. Gee did sit beside Mr. Haslett but Mrs. Heenan could not remember him saying "the colour of my eyes". He did say "to see me". Lt. Col. Gee did refer to Mr. Haslett's former supervisor. He mentioned that if he wanted to follow in his footsteps, he might end up there too. Thus, at this meeting, Lt. Col. Gee did not discuss the Abbott grievance directly but it was mentioned in an indirect fashion. Mrs. Heenan declared that Lt. Col. Gee did not say that there were two files on everybody and if it came to an adjudication, they would be destroyed immediately. Mrs. Heenan and Mr. Hillis had had numerous discussions on this matter. Mr. Hillis contended that a personal note made by a supervisor should form part of the personnel file. Mrs. Heenan tried to explain to him what constituted the personnel file. Mr. Hillis tended to raise this issue at most grievance hearings. Concerning the fifth paragraph of Exhibit 13, Mrs. Heenan testified that Lt. Col. Gee did say that "BCPO would probably give [him] a blast...". Mrs. Heenan did not know that Lt. Col. Gee was going to speak to Mr. Haslett and he Public Service Staff Relations Board

Decision Page 25 did know what Mrs. Heenan's view was about such an action. Lt. Col. Gee did say that he did not want to hear the specifics (this statement referred to the adjudication Board decision 166-2-25825), that he could read and that it was well documented. According to Mrs. Heenan, Mr. Haslett twisted what Lt. Col. Gee had said with respect to paragraph 7 ("the choice"). When Lt. Col. Gee told Mr. Haslett that if he continued to show that he was incapable of dealing with people he would attempt to terminate his employment, he was looking at Mr. Hillis. At the very end of the meeting, Lt. Col. Gee said to Mr. Haslett that he had a choice: to turn his behaviour around and become a good employee and if he did not do that, the end result could be termination. Lt. Col. Gee never used the words "withdraw the grievance". Had Mrs. Heenan heard such words as alleged by Mr. Haslett, she would have stopped Lt. Col. Gee and told him that he had no legal right to do that. Moreover, Lt. Col. Gee never used the words "section 31" or "discharge". Moreover, the sentence "to talk it over with the union representative and let him know of the outcome", was part of the previous sentence (Paragraph 8 of Exhibit 13). Mrs. Heenan recalled Lt. Col. Gee saying that "he was serious" at the beginning of the meeting and not at the end as alleged by Mr. Haslett. Mrs. Heenan added that at no time during this July 20, 1993 meeting there was a private conversation between Lt. Col. Gee and Mr. Hillis. Lt. Col. Gee never threatened or intimidated Mr. Haslett during this meeting. Mrs. Heenan heard no threats on the part of Lt. Col. Gee.

Mrs. Heenan reviewed Ms. Krushen's report of the interview she conducted with Mr. Haslett on March 29, 1994 (Exhibit 25). Mrs. Heenan pointed out that Mr. Haslett was wrong with respect to the order of some of the statements made during the meeting of July 20, 1993. Moreover, Mr. Haslett twisted some of the sentences and words, such as "the choice" which was not related to "withdrawing the grievance".

Mrs. Heenan saw nothing wrong with Lt. Col. Gee holding a counselling session at the same time as the grievance hearing because of the circumstances of this case. Lt. Col. Gee was taking the opportunity to warn Mr. Haslett. He wanted Mr. Haslett to think about his behaviour, to see if he was going to try to correct his behaviour and tell Lt. Col. Gee if he was going to do so. Mrs. Heenan recognized that it was not the normal practice to counsel at the same time as holding a grievance hearing. In her view, Mr. Haslett is not a "normal employee", he has had problems.

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Decision Page 26 Following Mrs. Heenan's testimony, Mr. Haslett was recalled to the witness stand. He declared that he was not aware on July 20, 1993, that Lt. Col. Gee was referring to the military investigation when he talked about "going to jail". Moreover, he did not "refer" to Mr. Boyd.

It is worthy of note that when Mr. Haslett was cross-examined on June 22, 1995, he declared that he had taken no notes of the meeting of July 20, 1993, but on November 29, 1995, when he was recalled to testify, he showed up with notes that he said he took "after the meeting". These notes covered a period of one month (June 22 to July 1993) and they were all written with the same pen.

ARGUMENTS Mr. Georges Nadeau, Mr. Haslett's representative, referred to section 23 of the Act and the prohibitions the employer must abide by. Section 8, and, in particular, subparagraph 8(2)(c)(ii) of the Act provides for "serious" prohibitions. The Board has a duty under section 23 to ensure that these prohibitions are respected. Mr. Nadeau submitted that Lt. Col. Gee's actions on July 20, 1993, threatened and intimidated Mr. Haslett because he presented a grievance. Mr. Nadeau reviewed the evidence and pointed out that Lt. Col. Gee did not believe in the adversarial process. Lt. Col. Gee's opinion (Exhibits 16 and 17) was to the effect that Mr. Haslett was presenting frivolous grievances and he had become an administrative burden. Mr. Nadeau remarked that Lt. Col. Gee did threaten Mr. Haslett with termination and it is unimportant whether he used the word dismissal or termination. What is important is that the threat was made. He even wrote this threat in his reply to the grievance (Exhibit 8). Thus, he made the threat verbally and in writing. According to Mr. Nadeau, Mrs. Heenan's recollection is selective and, in this regard, he referred to Exhibit 25 and her testimony. In his view, Mrs. Heenan contradicted herself.

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Decision Page 27 Mr. Nadeau recounted the declarations of Messrs. Haslett and Hillis who maintained that what was communicated to Mr. Haslett was a specific threat with respect to his job if he continued with his grievance. According to Mr. Nadeau, Lt. Col. Gee's statement "to let him know the outcome" is related to the pursuit of the grievance and not to whether Mr. Haslett would be a good employee in the future. Mrs. Heenan also raised Mr. Abbott's harassment grievance which was not mentioned in Exhibit 17 (Lt. Col. Gee's examples to Ms. Krushen) nor raised or discussed at the July 20, 1993 meeting. Lt. Col. Gee's objective was for Mr. Haslett to withdraw his grievance.

Mr. Nadeau submitted that the July 20, 1993 meeting was a grievance hearing and should not have been used for counselling purposes. This is a contravention of the Act and the grievance hearing was the stage for the threat. Lt. Col. Gee and Mrs. Heenan did not recognize that the grievance hearing is not the appropriate forum for a counselling session. By having done this, they committed an act of intimidation and a threat pursuant to subparagraph 8(2)(c)(ii) of the Act. Thus, Mr. Nadeau requested that I grant a declaration in accordance with the relief requested in the complaint:

a) That Lt. Col. Gee be ordered to cease his practice of intimidating employees during grievance hearings.

b) That Lt. Col. Gee be ordered to cease his practice of using grievance hearings for counselling employees.

c) That the employer provide adequate training to its representatives involved in the grievance process, including Lt. Col. Gee.

d) That Lt. Col. Gee provide me with a written apology, to be placed on my personnel file.

e) That I, Walter Haslett, not be subjected to further harassment because I have exercised my right under the Public Service Staff Relations Act.

Mr. Roger Lafrenière, counsel for the respondents, replied that on March 27, 1995, the employer sent a letter to the Board raising a preliminary matter with respect to the timeliness of the complaint. In this respect, Mr. Lafrenière referred to the Horstead decision (Board file 161-2-739). The timeliness issue is raised with respect to Mr. Haslett's motivation in filing this complaint and the remedy requested. Public Service Staff Relations Board

Decision Page 28 The complaint was filed March 17, 1995, but the alleged incident relates to a meeting held on July 20, 1993. This is an extraordinary length of time. Mr. Haslett had the opportunity to file his complaint much earlier and there is no evidence that he was prevented from filing this complaint in a timely fashion. Mr. Lafrenière wondered why we were hearing this complaint two and one-half years later for something that is alleged to have happened on July 20, 1993. Mr. Lafrenière reviewed the evidence and pointed out that there are three different versions of what was said on July 20, 1993. Mr. Lafrenière referred to the fact that Messrs. Hillis and Haslett could not say whether Lt. Col. Gee used the words release, discharge or termination. Mr. Lafrenière submitted that they should have had the words right. The testimony of Messrs. Hillis and Haslett was confusing. He argued that we should examine the context of Lt. Col. Gee's statements and compare Messrs. Haslett's and Hillis' versions on the expression "going to jail".

Mr. Lafrenière asked what is wrong with a manager saying "I want to talk to the employee and deal with a situation before it gets out of hand". Mr. Lafrenière submitted that the allegations made by Mr. Haslett raise a question of credibility. He asked that I examine the evidence as to what Lt. Col. Gee said to Mr. Haslett. Mr. Lafrenière argued that it was up to me as the Board member hearing this complaint to make a finding on the credibility issue. I should prefer Lt. Col. Gee's version which was corroborated by Mrs. Heenan. Mr. Lafrenière referred to the six grievances presented by Mr. Haslett (Exhibits 18 to 23) in response to attempts by the employer to deal with problems he had at work. The employer was attempting to deal with a situation and a complaint under section 23 of the Act should not be used to impede the employer from dealing with a situation. Section 23 of the Act should not be used to intimidate management.

Mr. Nadeau replied that Mr. Haslett wrote his complaint on November 26, 1993, and sent it to the PSC where it was received on December 1, 1993. The investigation of this complaint was completed sometime in April 1994. Exhibit 15 shows that Mr. Haslett prepared a complaint under section 23 of the Act. He sent it to his union in September 1994 and it was forwarded to this Board in March 1995. Thus, Mr. Haslett raised the issue all along with his employer. Mr. Nadeau pointed out that Mrs. Heenan had a difficult time remembering what was said on July 20, 1993 (Exhibit 35). Mr. Nadeau referred to Exhibit 29, Mr. Hillis' notes of the meeting of Public Service Staff Relations Board

Decision Page 29 July 20, 1993, and Lt. Col. Gee's reply to the grievance which was also improper. It is also a letter of warning.

DETERMINATION This is a complaint under subsection 23(1) of the Act, which provides: 23(1) The Board shall examine and inquire into any complaint made to it that the employer or an employee organization, or any person acting on behalf of the employer or employee organization, has failed

(a) to observe any prohibition contained in section 8, 9 or 10; .... Mr. Haslett alleges a violation to subparagraph 8(2)(c)(ii), which reads: 8(2) Subject to subsection (3), no person shall (c) seek by intimidation, threat of dismissal or any other kind of threat, by the imposition of a pecuniary or any other penalty or by any other means to compel an employee

(ii) to refrain from exercising any other right under this Act.

A complaint under section 23 and, in particular, when it raises a violation under paragraph 8(2)(c)(ii) of the Act is a very serious matter. This complaint raises issues of credibility and findings of fact. Each party called two witnesses to testify as to what was said at the July 20, 1993 meeting. The evidence is contradictory. Thus, I have to decide on the evidence presented, on a balance of probabilities whether I should prefer the version of Mr. Haslett or that of the respondents. After a careful review of the evidence and having been able to observe the demeanour of all four witnesses on the stand, I have come to the conclusion that I should prefer the testimony of Lt. Col. Gee and Mrs. Heenan. I have decided to prefer the respondents’ version of the facts and thus, it is no longer necessary for me to deal with the timeliness issue raised by Mr. Lafrenière.

Mr. Haslett raised serious allegations against Lt. Col. Gee. According to Mr. Haslett, Lt. Col. Gee threatened him twice by saying words to this effect:

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Decision Page 30 "Mr. Haslett, you have two choices, drop your grievance and go back to work, or proceed with your grievance and I will start discharge proceedings".

Only Mr. Haslett remembers Lt. Col. Gee giving him this “choice” twice. Mr. Hillis declared that he heard the choice only once. Lt. Col. Gee and Mrs. Heenan denied ever having put the complainant to such a choice. They declared that the choice concerned Mr. Haslett’s attitude and not the grievance. I find the testimony of Mr. Haslett not believable in some respects. Mr. Haslett wanted me to believe that he presented a complaint of harassment against Lt. Col. Gee as a result of the July 20, 1993 meeting in November 1993 when he became informed of the harassment policy by Mr. Lamirande of the Public Service Commission. However, in 1988 and 1990, Mr. Haslett had presented five grievances alleging harassment. Then, there is the matter of his notes. First, he testified that he had no notes of the July 20, 1993 meeting. Then, when he was recalled to testify, he produced notes which he alleged he had taken over a period of one month. These notes had been written with the same pen. I also find it curious that Mr. Haslett signed the written statement of Ms. Krushen (Exhibit 25) "without paying too much attention to it". Exhibit 25 contradicts the testimony and allegations of Mr. Haslett. Exhibit 25 indicates that Mr. Haslett told Ms. Krushen that Lt.Col Gee asked of him twice "to clean up his act". In his testimony, Mr. Haslett declared that Lt. Col. Gee told him twice "to withdraw his grievance". Mr. Haslett recognized that he had been upset at the July 20, 1993 meeting. He could not recall Lt. Col. Gee saying to him that he wanted to discuss his attitude nor the exact words used by Lt. Col. Gee with respect to the "choice".

The July 20, 1993 meeting resulted because Mrs. Heenan had refused Mr. Haslett's request to remove documents from his personnel file. Mr. Haslett had a disciplinary record (a one-day and a two-day suspension for insubordination). He was also the subject of an investigation by the military police. Mr. Haslett also had a history of interpersonal relationship problems with supervisors, co-workers and subordinates. In the eyes of the employer, Mr. Haslett was an employee with problems. He had presented, albeit unsuccessfully, a number of grievances and complaints alleging harassment (Exhibits 18 to 22) and he himself had also been accused of harassment by Mr. C. Abbott. It is in this context that I have to consider Mr. Haslett's allegations that section 8 of the Act had been violated by Lt. Col. Gee and National Defence. Public Service Staff Relations Board

Decision Page 31 Mr. Haslett called Mr. Hillis in support of his version of what was said at the July 20, 1993 meeting. Unfortunately, Mr. Hillis was not of much assistance to Mr. Haslett in this respect. Mr. Hillis' memory was lacking concerning the important aspects of this matter. He could not remember that he had been in attendance when Mr. Haslett first requested of Mrs. Heenan the removal of the documents and when they examined his personnel file. Mr. Hillis' handwritten notes (Exhibit 29) were sketchy and of no help to determine what was said at the meeting of July 20, 1993. I also find that it was Mr. Hillis who raised the issue of the two separate files on employees. An examination of the evidence leads me to that conclusion because it would have been illogical and indeed surprising for Lt. Col. Gee to inform Mr. Hillis, representative of the union, that the employer kept two files on employees and one would be destroyed if matters went to adjudication. This is the kind of argument and perception a union would have of management practices. Thus, on this issue, I prefer Lt. Col. Gee's and Mrs. Heenan's declaration that it was Mr. Hillis who raised this matter. Mr. Hillis recognized that his memory had faded over time. In addition, Mr. Hillis had the impression that he met Mrs. Heenan for the first time on July 20, 1993. It is also interesting to note that Mr. Hillis could not recall reacting to the threat by Lt. Col. Gee that if Mr. Haslett continued with his grievance, termination of employment would follow. Had Lt. Col. Gee stated this, I would have expected a reaction from Mr. Hillis, who was after all the union representative. For a manager and Lt. Col. Gee to make such a threat would have been a very serious violation of the Act and would have warranted the immediate intervention of Mr. Hillis and the bargaining agent. Thus, I do believe Lt. Col. Gee and Mrs. Heenan when they declared that the threat or choice was never uttered on July 20, 1993. What was said instead was that if Mr. Haslett continued with his poor attitude, he would not be able to maintain his employment with the Department.

I have reviewed the statements made by Lt. Col. Gee at the meeting of July 20, 1993, and as recalled by Lt. Col. Gee and Mrs. Heenan. I find that these statements do not violate section 8(2)(c)(ii) of the Act. Lt. Col. Gee was the Base Administration Officer at CFB Shilo. As a manager, he had a right and an obligation to explain to Mr. Haslett that he had a problem and that his poor interpersonal relationships with supervisors, co-workers and subordinates could result in a termination of employment. This was a real possibility. The employer has a right to terminate the employment of an unsatisfactory employee. Moreover, it is a well Public Service Staff Relations Board

Decision Page 32 known principle that the employer has the obligation to warn the employee of such a possibility.

It may not have been advisable for Lt. Col. Gee to have counselled Mr. Haslett at the conclusion of the grievance meeting. It obviously led Messrs. Haslett and Hillis to confusion. They saw the meeting of July 20, 1993 as one single grievance hearing whereas Lt. Col. Gee and Mrs. Heenan interpreted it as both a grievance hearing and a counselling session.

In cases such as Mr. Haslett's, it is preferable for management to be very cautious and inform clearly the employee affected and the bargaining agent of the purpose of the meeting to avoid any misunderstanding. Lt. Col. Gee meant well in wanting to warn Mr. Haslett that he had to improve his attitude. However, this warning should have been made at a separate meeting. Lt. Col. Gee was entitled to tell Mr. Haslett that he had serious problems. Mr. Haslett's work history and personnel file attested to that fact. This was a statement of fact and there is nothing to reproach Lt. Col. Gee in this regard. Concerning the reference to the "supervisor may be going to jail", this again was a matter of fact. There was an investigation being conducted by the military police which could lead to the laying of charges.

I also find interesting the timing of this complaint. On November 27, 1993, Mr. Haslett allegedly uttered threats against Mrs. Heenan which resulted in the imposition on December 2, 1993, of 11.5 days of suspension. On that same day or some time before December 2, 1993, he sent to Mr. Lamirande a complaint. However, I will not add anything further on this matter in light of my finding that Mr. Haslett's allegations are without merit.

For these reasons, this complaint is hereby dismissed.

Muriel Korngold Wexler, Deputy Chairperson

OTTAWA, February 27, 1996

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